Best Internet Providers in Jacksonville, Florida for 2026
Compare the Best Internet Service Providers in Jacksonville, FL
Not all plans are available in all areas. Provider plan, availability, and speed tier data provided by BroadbandNow.com. Speedtest real-world data is only present where sample size has reached significance within a region. Additionally, averages may include aggregated tests across multiple Internet Types (Fiber, DSL, Cable, etc.).
Jacksonville is a lively city that blends beachside vibes with a growing metro hustle, which makes strong internet a must-have for nearly everyone. Whether it’s college students at the University of North Florida pulling all-nighters on research papers, remote workers set up in Riverside coffee shops, or families streaming Sunday football while grilling in the backyard, internet is woven into daily life here.
The one thing Jax residents share, regardless of how they spend their time online, is the need for a connection that doesn’t leave them wanting and waiting. To cut through ISP (Internet Service Provider) marketing hype, we look at real-world performance data from people using the internet in Jacksonville every single day. And while download speed tends to get all the attention, uploads matter too—especially for folks backing up family photos to the cloud or sending off massive work presentations.
Latency (how fast data travels from one server to the next) is another big factor that gamers and video callers can’t afford to ignore. At the end of the day, the best ISP for you is the one that keeps up with the way you go about your days, whether that’s low-stakes browsing or high-demand multitasking.
How much speed do you really need? Not everyone’s setup is the same, and neither are their internet needs. For one household, 25 Mbps down and 10 Mbps up might be plenty to scroll Instagram, keep up with a Teams call, and stream a show or two. But if you’ve got a larger family (or just a lot of gadgets) that baseline might not cut it. We use the internet for pretty much everything, so it’s really important when choosing an ISP that can supply the speed you need.
Think about a home in San Marco where one person is editing wedding photos, another is gaming online, and someone else is binging Netflix in 4K. Add in a couple of smart doorbells and security cams, and now you’re cutting it close and it’s going to feel like your bandwidth is way too tight. That’s where higher speeds and low latency really pay off.
If your household is more inclined toward uploads, like posting YouTube content, podcasting, or even managing a home-based business, fiber or symmetrical plans make a huge difference. For everyone else, the focus is making sure your plan doesn’t crumble under the weight of multiple users doing different things at once.
What’s Coming Down the Pipeline?
There’s a lot happening to expand Jacksonville’s digital future:
- City Broadband Initiatives: Jacksonville has kicked off programs aimed at closing the digital divide, focusing on underserved neighborhoods and providing more access points across the city. This endeavor is an ongoing effort.
- UNF Digital Learning Expansion: The University of North Florida continues to grow its online and STEM learning programs, investing in resources like cloud computing and digital design labs that rely on strong broadband.
- Fiber Expansion in Florida: State-level broadband funding is fueling new infrastructure projects, including fiber expansion across Jacksonville and surrounding counties, bringing gigabit internet to more homes.
With these ongoing projects, Jacksonville residents can expect even stronger coverage and faster speeds in the years ahead.
How to Choose the Right Internet Plan in Jacksonville
When narrowing down your choices, it all comes down to what you do in real life, and not this ideal of how much you should get “just because.” For example, a single person living near Neptune Beach who mostly streams won’t need the same speeds as a couple running home businesses from their laptops in Springfield. Upload-heavy users—like those producing content or working with clients—should target fiber whenever possible.
For everyday browsing and streaming, cable usually holds up fine, but the upload limits can be a sticking point. Also pay attention to data caps, contracts, and equipment fees. Promotional pricing looks great at first glance, but double-check what happens after the honeymoon period ends so you’re not blindsided later.

How Much Speed Do I Need?
Download speeds of at least 100 Mbps and upload speeds of at least 10 Mbps are widely considered fast enough to handle nearly any online activity. A quick guide to what speeds you need for different online activities is below, and you can read our full guide to internet speeds and performance for more information. Keep in mind that the numbers below are the bare minimum for one device at a time. If you’re trying to use multiple devices on a network at the same time, you’ll want higher speeds.
0–5 Mbps (Slow)
- Stream SD video
- Connect on Slack
- Use Microsoft Teams
- Write and read email
- Scroll social media
- General web browsing
5–20 Mbps (Better)
- Stream HD video at 1080p
20–40 Mbps (Solid)
- Stream 4K video
- Play games online
40–100 Mbps (Good)
- Stream HD games
100+ Mbps (Fast)
- Engage in multi-player gaming
- Download huge files
1+ Gbps (Very fast)
- Do anything you want on multiple devices
ISP Speeds in Jacksonville, FL
Jacksonville is no slouch when it comes to connectivity. According to Speedtest Intelligence®, as of January 2026, the city shows a median fixed broadband download speed of 343.78 Mbps, uploads of 111.40 Mbps, and latency around 16 ms. That’s a solid baseline for streaming-heavy households or homes with a lot of tech devices firing off at once.
Based on Speedtest data collected in the second half of 2025, here’s how the major providers compare:
- Xfinity: Holds a big presence here with 98% coverage, clocking median downloads of 297.59 Mbps, uploads of 41.14 Mbps, and latency near 36 ms. Those numbers work well for streaming or downloading, but upload-heavy users may hit limits.
- AT&T Fiber: Offers both DSL and fiber, with fiber delivering much stronger performance where it’s available across 85% of the city. Current fiber averages hover around 374.96 Mbps downloads, 339.80 Mbps uploads, and latency of 23 ms. That kind of balance is noticeable for remote workers, or anyone who relies on video calls throughout the week.
The main takeaway here is this: if you’re in an area where fiber’s rolled out—like parts of Southside or Arlington—it’s hard to beat symmetrical speeds. If not, cable still provides reliable everyday coverage, even if uploads lag behind.
Jacksonville Fixed Speeds
Download Mbps
Median download speed
Upload Mbps
Median upload speed
Latency ms
Median latency
To be added to this list for mobile or fixed broadband, 75% of a city's monthly unique user totals over a 13-month period must have a minimum of 200 monthly unique user results. To be updated for mobile or fixed broadband, 75% of a city's monthly unique user totals over a 13-month period must have a minimum of 100 monthly unique user results.
An operator or ISP must account for 3% or more of total test samples in the market to be on this list. We display data if at least two operators or ISPs meet this threshold in a designated region or city.
Internet Providers in Nearby Cities
Kentucky
Louisiana
Tennessee
Home Internet in Jacksonville
Life in Jax is equal parts work and play. Remote employees in downtown high-rises rely on stable Wi-Fi for smooth conference calls, while families in Mandarin may be streaming Disney+ after a long day at the beach. There’s so much to do, and yes, a lot hinges on staying connected. AT&T Fiber’s symmetrical plans are especially appealing to anyone who uploads a lot, such as freelancers, digital artists, or even local entrepreneurs running Shopify shops. Lower latency also means fewer frustrating freezes mid-meeting. For more casual users, Xfinity’s cable plans remain widely available and more than capable of handling streaming, browsing, and smart home devices.
At the time of this writing, entry-level internet in Jacksonville starts around $30 per month, with gigabit fiber options in the $60–$80 per month range. As always, read the fine print—promotional rates often spike after a year, and some providers tack on extra fees for equipment rental. Checking your exact address through provider websites is the easiest way to see what’s really available in your neighborhood.
What About Wireless and Satellite Options?
If you’d rather skip a technician visit, 5G home internet is gaining traction across Jacksonville. T-Mobile and Verizon offer setups with download speeds between 200–350 Mbps, depending on coverage strength and network load. This is a nice fit for renters, military families stationed at Naval Air Station Jacksonville, or anyone wanting a quick plug-and-play option. Just note that speeds can fluctuate since service depends on cell signals.
Satellite, from providers like Starlink, HughesNet, or Viasat, is also on the table—particularly in rural parts of Duval County and beyond. Latency is naturally higher, so online gaming or Zoom marathons might feel clunky. But if you’re just streaming shows, checking email, or browsing, satellite keeps you connected where cable and fiber can’t reach.
How we test the speed of ISPs
Speedtest is the definitive way to test the performance and quality of an internet connection. Millions of users like you use Speedtest.net and our Android and iOS apps every day to test internet performance (including bandwidth, latency, coverage, video metrics, and more) in real world situations. We then use rigorous scientific approaches to aggregate and anonymize those results to empower people like you with content like this so you can understand and optimize your internet experience.

The data found within has not been subjected to the rigorous Speedtest marketing claims and data methodology, and therefore cannot be used in commercial applications. Additionally, promised speeds and plans offered are always subject to change.
How to test your internet speed
Speedtest can help you test the speed and overall performance of your internet for free from any device. Click here to open a new page and take a Speedtest. You can then compare your results with what you’ve learned about internet performance near you. If you aren’t getting the results you expect, you can either use this guide to use your Speedtest results to talk to your internet provider or you can shop for a new provider.






